Terms & Conditions

  1. You may return for exchange based on these conditions:

    • Items that are damaged, marked or found to be manufacturing error is acceptable and new item in good condition or other item with same purchased value will be send back to the customer.
    • All item(s) must be returned to us undamaged, unsoiled, unwashed, unaltered, and unworn.
    • All item(s) must be returned in the original selling condition and include the original product packaging, price tags and labels.

  2. The delivery method chosen by customer are subjected to change due to MCO or any unfortunate circumstances.

  3. If customers do not show up during delivery by hand dates, items would automatically be posted to the customer’s home address cancelling the RM5 refund.

  4. Your order is expected to reach you within 20 working days after order is closed. If customers do not receive their order within 20 working days after order is closed, please contact contact.merchandise@srcuniten.org to track your order.